Do you ship internationally?
- Yes, I can ship to most countries (with tracking) outside the United States!
- Please note that the recipient is responsible for any VAT, royal mail, GST, or customs/forms/tax fees outside of the US.
- I cannot ship to the following countries: Cuba, Iran, North Korea, Sierra Leone, Palestinian Territories, South Sudan, Myanmar, Crimea Ukraine, Côte d’Ivoire, Democratic Republic, Liberia, Lebanon, Sudan, Belarus, Iraq, Zimbabwe, Syria, Ghana, Kyrgyzstan, Kazakhstan, Nigeria, Afghanistan, Belarus, Bhutan, Brunei Darussalam, Chad, Cuba, Lao People's Democratic Republic, Libya, Mongolia, South Sudan, Syrian Arab Republic, Timor-Leste, Turkmenistan, Yemen
- General Shipping Rates (comes with tracking):
- US: $3+
- Canada: $9+
- Everywhere Else: $11+
Do you accept refunds?
- Unfortunately I cannot accept refunds as all sales are final. However, if there is a problem with your order please feel free to reach out to me via email! (See below)
Payment methods:
- I accept both credit card and Paypal!
How long can I expect my order to arrive? Is there a tracking number with my order?
- Yes! All US and international orders come with a tracking number. I will typically ship your order via USPS within 3-5 business days (with time for processing and packaging). Please expect your order to arrive within 5-7 days (for US orders) or 1-4 weeks (for international orders) after shipping!
How can I contact you regarding my order?
Please reach out via email to [email protected] or the contact form if there is a question or concern about your order! My email is my primary contact, as I cannot guarantee that I will be consistent or responsive in my social media DMs.
- If your package arrived damaged, please include your name, order number, and a picture or video of the damaged items. I will be happy to send a replacement package!
- If your package is missing one or more items, or the items are incorrect, please contact me! I will be happy to resend your order.
- If your package has still not arrived after over 4 weeks (for domestic shipping) and 5 weeks (for international shipping), please contact me via email or form! I will try my best to find a solution!
- Please feel free to contact me even if you have a concern that is not on this list!